Purchasing
Seattletixx™ (hereinafter “Provider”) provides you the
purchaser (hereinafter “Purchaser”) the service of locating tickets for the
Purchaser which are not available through normal channels. Tickets are
purchased specifically for Purchaser upon his/her placement of an order.
- Ticket Prices. All seats are
sold above face value. This is due to the service we provide and the
cost of securing Purchaser’s seat. Prices quoted include a
service charge over the face value which varies with each ticket. This
includes quality of seat, supply and demand, popularity of event and
cost of securing premium seats to these events.
- Please note that tickets to very popular events such
as the Super Bowl can be several times above face value.
- All prices are guaranteed at
the time the order is processed and confirmed*.
- All prices are quoted in U.S.
Dollars unless otherwise stated.
- Confirmation* -
Purchaser’s Ticket request via checkout starts the confirmation
process. Once Purchaser’s credit card is ran and approved,
Purchaser’s order is confirmed.
- Internet Sales
are not in real time; therefore, all tickets are subject to availability
and change.
- Ticket availability and prices
quoted are subject to change without notice.
- Ticket prices and
availability are not guaranteed until orders are confirmed*.
- Provider further reserves the
right to refuse any order at our discretion.
- We will contact Purchaser if
the tickets you ordered are no longer available or if Provider is
unable to fill the order as you requested.
- Provider may offer you alternate
seats if the original seats you requested are not available. Provider may
also direct you back to our online ordering site to review current
inventory.
- Order Processing Purchaser will be notified by e-mail after
you place your ticket request confirming that Provider has received it. This
does not confirm availability or prices. It only indicates that we have
received your request for those tickets. You will receive an
additional email once your order has been filled. Just because you have
not yet received an order confirmation does not mean that we have not
begun performing our service or already purchased the tickets you
requested on your behalf. If you do not receive an order confirmation or
updated status, please call our office to check on your order.
- NEVER assume your order is cancelled simply because
you have not yet been contacted by us.
- Online orders placed past 5:00 PM P.S.T. weekdays may
not be processed until the next business day.
- Online orders placed on weekends or holidays may not
be processed until the following business day after the full weekend
or holiday.
- Provider is not responsible
for email confirmation not received by Purchaser.
Returns
There are no exchanges or cancellations on any order once
it is submitted to us. This is necessary because we have purchased tickets
from the listing seller on your behalf and we are unable return them.
- All Sales Are Final: Provider
purchases tickets from the listing seller, therefore all sales are final! No cancellations, refunds, or exchanges
are allowed once a purchase is made from Provider.
- In the event of a
rescheduled show:
- No cancellations, refunds, or
exchanges.
- If an event is postponed,
the tickets will be honored for the new date of the show.
- New tickets will not be
issued.
- In case of a rainout or
strike for a sporting event, no refunds will be made. All events
purchased through us should be considered as "rain-or-shine"
final purchases.
- If an event is cancelled for
any reason other than an Act of God or Nature*:
- A refund up to no greater
than the original face value of the ticket will be issued to the Purchaser,
less shipping and handling charges (shipping and handling expense will
never be refunded), provided the following occurs
- The tickets must be received
by this office within ten (10) business days from the date of the
announcement of the cancellation. After ten (10) days from the
date of the announcement of the cancellation, you may need to
return tickets directly to the box office for a face value refund
only.
- We suggest you return the
tickets via certified, insured mail, or Federal Express, or with
any other carrier that can provide Purchaser with Proof of
Delivery. Provider is not responsible for any messenger charges
incurred.
*Act of God or Nature:
This includes, but is not strictly limited to, natural disasters such as
earthquakes or hurricanes, flooding, an act of terrorism, declaration of
war, death or illness of the performer(s),
Consignment of Tickets:
Please order tickets only after you are certain you want them. If you would
like to sell the tickets that you purchased from us you can contact our
consignment department for assistance. Since consignment
tickets are your property you need to communicate with us as to the price
you want for your tickets and if and when you want your tickets returned to
you in the event that they do not sell.
Prices & Seating
All Prices are guaranteed at the time the order is
CONFIRMED. Since tickets are bought and sold on an open market, prices are
subject to change at any time. When we fill the order if the price has raised
you can cancel your order and your credit card will not be charged. We will
never charge you more than you authorized. Since we represent thousands of
ticket sellers and season ticket holders who all post tickets for sale on
our website, we cannot be responsible for typographical errors within the
inventory listed for sale.
- Typographical
Errors In the event a product is listed at an incorrect price
or with incorrect information due to typographical error or error in
pricing or product information received from our suppliers, Provider
shall have the right to refuse or cancel any orders placed for product
listed at the incorrect price. Provider shall have the right to
refuse or cancel any such orders whether or not the order has been
confirmed and your credit card charged. If your credit card has
already been charged for the purchase and your order is cancelled, Provider
shall immediately issue a credit to your credit card account in the
amount of the charge.
When an error is found while processing your order you
will be notified of the error and provided with other seating choices (if
available) and also be given the option to cancel your order. Please check
your tickets carefully once they arrive. Any discrepancies need to be
brought to our attention within 48 hours after receiving your tickets in
order to ensure the error can be rectified.
Credit Card Purchases
Please note that purchases by credit card do not grant
you any variances from our terms and conditions. You are still responsible
for complying with our terms and conditions. Any attempts to defraud us may
result in legal action brought against you.
- Credit card payment
- We accept VISA,
MasterCard, American Express and Discover.
- Your name and home address
must exactly match the address on your monthly credit card statement
or the transaction will be denied. The billing address will be
verified with your credit card company.
- Failure to provide a
correct billing address will result in delays in processing your
order, which may result in tickets not being available.
- You must be able to receive
the tickets at the credit card billing address and someone must be
available to sign for the tickets when they arrive.
- In order to leave tickets
without a signature, or to deliver at another location other than
the billing address, we require you to complete and fax or scan to
us a credit card authorization form along with legible copies of
your driver's license and the credit card (front and back) that was
used, or you must have a signature release on file with Federal
Express.
- Provider will not be
responsible for undeliverable tickets.
- It is a violation of law
to place an order in a false name or with an invalid credit card.
- Please be aware that if you
do not give us your real name, your web browser transmits a unique
Internet address to us that can be used by law enforcement officials
to identify you.
- Fraudulent users will be
prosecuted to the fullest extent of the law.
- Placing an order through
our website acknowledges that you hereby authorize Provider to
charge your credit card for this order and subsequent phone
purchases.
Deposits
All deposits are non-refundable. Even though you have
not received the tickets yet, we have already committed to purchasing
tickets for you by from third party sellers by time your order is
confirmed.
Delivery
All deliveries are made via an express delivery service
(FedEx, Express Mail, Messenger, etc.) and most deliveries will require a
signature. It is your responsibility to be available to accept the
delivery. You also agree to provide us with a secure delivery location and
authorize anybody at that address to act as your agent to accept delivery
of the package for you. If for any reason your tickets are returned to us
or could not be delivered we will attempt to contact you to arrange for
another delivery attempt. If you are unavailable or you refuse delivery
of your tickets we will place the tickets back for sale on consignment and
act as your agent to attempt to recover some or all of your costs. This
may be substantially less than you paid in some cases in an attempt to get
you something for your tickets instead of having them expire worthless.
However, if the tickets are not sold by the event date, we will return your
tickets to you shortly after the event. It is always in your best interest
to remain in contact with us regarding the pricing of your tickets. You
also have the right at any time to request your tickets to be sent back to
you prior to your event date. Simply request your tickets to be shipped in
a manner that will get them back to you in time for your event. Please take
into account any potential delays such as adverse weather conditions as we
are not responsible under any circumstances for timely delivery of your
consignment tickets.
Lost or Stolen Tickets When you receive
your tickets keep them in a safe place. Tickets cannot be replaced if they
are lost, stolen or damaged. They should be treated like cash. Keep them
out of that direct sunlight or heat which can damage some tickets. Once
Provider has delivered the tickets to Purchaser, Provider is not responsible
for the loss or damages of the tickets. In addition, Provider will be
unable to printout new tickets to replace Purchaser’s lost or damaged
tickets.
- Delivery.
- Tickets are delivered using
an express courier service, such as Federal Express.
- We require a signature on
all deliveries.
- The courier must deliver to
the address on the package.
- The courier cannot deliver
to any other address.
- If there are specific
delivery requirements, we need to know when you place your order.
- Credit Card delivery
requirements (this is for your protection).
- Tickets are normally sent
to your credit card billing address.
- Your address will be
verified with the credit card company, so the exact address where
the statement is mailed is needed.
- In the event you need to
ship to an alternate address, the following will apply:
- You will need to complete,
sign and fax or scan us a credit card authorization form.
- We may also require a
signed copy of the invoice.
- A copy of your driver's
license or passport, and credit card.
- The copy of the credit
card should be front and back.
- The order will be cancelled
if the above documentation is not provided to Provider
- Delivery without signature.
- You will need to complete,
sign and fax or scan us a credit card authorization form.
- We may also require a
signed copy of the invoice.
-
- A copy of your driver's
license or passport, and credit card.
- The copy of the credit
card should be front and back.
- The order will be cancelled
if the above documentation is not provided to Provider.
- The ticket purchaser will
accept 100% liability if the package is lost or stolen without
obtaining a signature.
- Re-Routing
- A $ 15.00 fee will be
charged for shipments that either are re-routed after leaving our
office or are incorrectly addressed due to customer error.
- Errors such as incorrect
zip code, incorrect or missing apartment number, or other
addressing error will result in the $ 15.00 fee being charged.
- You agree to indemnify and
hold us harmless from any resulting claim for tickets that are delivered
late or not at all due to incomplete, inaccurate or missing
information from your credit card authorization form.
- Due to the nature of our
business, delivery of tickets could be as late as the day of the
event.
- If you do not receive your
tickets at least 2 days prior to the event, you must call or e-mail
our office so we can track your shipment.
- Provider is not responsible
for late deliveries if you do not call us at least 2 days prior to
the event to advise us that you have not received your tickets.
Translation Policy
In the event that any statement in any translated
version of this web site conflicts with the English version, the statement
in the English version shall prevail.
Event Dates and Times
Event dates and times printed on the face of the tickets
are always subject to change. This is especially true for sporting events
that are subject to television scheduling conflicts. It is important that
you check with the local media to assure that you arrive at the correct time
and date.
Limitations of Liability
We are not responsible for providing transportation or
reimbursement of travel related expenses under any circumstances unless
those items are specifically included as part of a package. Provider shall
not be held responsible for damages, for delays, cancellations or
unavailability of public or private transportation caused by an act of God,
by acts of war, riot, strike, civil disobedience, civil commotion, by an
act of the Federal or State Government, fire, flood, restricted
availability, or by the occurrence of any other event beyond the control of
Seattletixx ™
(Ticket insurance can be purchased upon checkout for extra coverange)
Provider is not responsible for the conditions or
the actions of the crowd at any event. Purchaser assumes the risk
associated with the nature of the event that Purchaser is attending.
The tickets that you purchase from us are valid
and if someone is sitting in your seat when you arrive it is your
responsibility to ask them to move or ask an usher to seat you. You are
responsible for your actions in the venue and in the seats you purchase
tickets for. You will be held liable for any inappropriate actions which
may cause the original season ticket holder or Seattletixx legal and
financial damages including but not limited to losing season ticket right,
injuries to others, and loss of future income. Provdier is not responsible
if you are injured in your seats, at the venue or transporting to and from
the game. Provider is an independent ticket broker NOT affiliated with The
Key Arena, Safeco Field, Seahawks Stadium, The Rose Garden, or any sports
venue, box office, promoter, or team. All prices quoted by Provider reflect
our costs of obtaining preferred seating. Prices subject to change without
notice. We do not sell Tickets at face value. All sales are final with no
refunds or exchanges.
Governing
Law: This Agreement and its performance shall be governed
by the laws of the state of Washington, United States of America, without
regard to its conflict of laws and provisions.
- You consent and submit to
the exclusive jurisdiction of the state and federal courts located
in the state of Washington, United States of America, in all
questions and controversies arising out of your use of this site and
this Agreement.
- To the extent allowed by
applicable law, any claim or cause of action arising from or
relating to your access or use of this Site must be brought within two
(2) years from the date on which such claim or action arose
or accrued.
- General
- Attorney's fees
- If Provider or its
affiliates take any action to enforce this Agreement and these terms
and conditions, such parties will be entitled to recover from you,
and you agree to pay, all reasonable and necessary attorney's fees
and any cost of litigation, in addition to any other relief, at law
or in equity, to which such parties may be entitled.
- Injunctive relief
- You acknowledge that a
violation or attempted violation of any of this Agreement and these
terms and conditions will cause such damage to Provider as will be
irreparable, the exact amount of which would be difficult to
ascertain and for which there will be no adequate remedy at law.
- Accordingly, you agree that
Provider shall be entitled as a matter of right to an injunction
issued by any court of competent jurisdiction, restraining such
violation or attempted violation of these terms and conditions by
you, or your affiliates, partners, or agents, as well as recover
from you any and all costs and expenses sustained or incurred by Provider
in obtaining such an injunction, including, without limitation,
reasonable attorney's fees.
- You agree that no bond or
other security shall be required in connection with such injunction.
- Termination
- Provider may terminate this
Agreement and these terms and conditions and/or the provision of any
of the services at any time for any reason, including any improper
use of this Site or your failure to comply with these terms and
conditions.
- Such termination shall not
affect any right to relief to which Provider and its third party providers
and distributors may be entitled, at law or in equity.
- Upon termination of this
Agreement and these terms and conditions, all rights granted to you
will terminate and revert to Provider and its third party providers
or distributors, as applicable.
- Assignment
- You may not assign, convey,
subcontract or delegate your rights, duties or obligations
hereunder.
- Modification
- Provider may at any time
modify these terms and conditions, and your continued use of this
Site will be conditioned upon the terms and conditions in force at
the time of your use.
- No warranties
- Unless specifically agreed
in writing as otherwise, all products, services, advice, merchandise
and information available through this Site are provided on an
"as is", "as available" basis without warranties
of any kind, either expressed or implied, including but not limited
to, warranties of title or implied warranties of merchantability or
fitness for a particular purpose.
- Without limiting the above,
no warranty or guarantee is made:
- That a User will receive
the lowest available price for goods and/or services available
through this Site.
- Regarding the availability
of products and/or services through this Site or, where applicable,
at any participating retailer or retailer location.
- That the use of this Site
and all software, products or services associated with this Site
will be error free.
- Regarding the results that
may be obtained from the use of this Site.
- Regarding the
completeness, accuracy, reliability or quality of any information
content, data, service, advice or merchandise provided or available
through this Site.
- You expressly agree that
the use of this Site is at your sole risk.
- Third parties
- If you use this Site to
submit orders for or on behalf of a third party ("Third Party"),
you are responsible for any error in the accuracy of information
provided in connection with such use.
- In addition, you must
inform the Third Party of all Terms and Conditions applicable to all
products or services acquired through this Site include all rules
and restrictions applicable thereto.
- Each User using this Site
for or on behalf of a Third Party agrees to indemnify and hold Provider
and/or its agents, employees, and/or affiliates (Covered Party)
harmless from and against any and all liabilities, losses, damages,
suits and claims (including the costs of defense), relating to the
Third Party's or the User's failure to fulfill any of its
obligations as described above.
- User is directly
responsible for any orders submitted included related fees, charges
and performance obligations.
- Additional terms
- Additional terms and
conditions may apply to reservations, purchases of goods and
services and other uses of portions of this Site, and you agree to
abide by such other terms and conditions.
- Severability
- These terms and conditions
shall be deemed severable , in the event that any provision is
determined to be unenforceable or invalid; such provision shall
nonetheless be enforced to the fullest extent permitted by
applicable law, and such determination shall not affect the validity
and enforceability of any other remaining provisions.
- Headings
- The heading used in this
Agreement is included for convenience only and will not limit or
otherwise affect the terms and conditions herein.
- Age
- You represent that you are
of sufficient legal age to create binding legal obligations for any
liability you may incur as a result of your use of this Site.
- Personal Use
- This Site is intended for
personal, noncommercial use.
- Ticket disclaimer
- This tickets purchased from
this Site are a revocable license and may be revoked and admission
refused upon returning the printed price thereon.
- The facility reserves the
right to refuse admission or eject any person violating facility
rules, local, state, or federal law, or whose conduct is deemed
illegal, disorderly, or offensive by management.
- Persons entering each
facility are subject to being searched for contraband, alcohol,
controlled substances, weapons, firearms, fireworks, cameras, video
equipment, recording devices which are expressly forbidden in or on
facility premises and subject to confiscation.
- No smoking in facility.
- No re-entry to facility on
ticket stubs.
- No bottles, coolers, or
containers allowed in facility.
- Seattletixx(TM), the
building management, producers, its agents and participants assume
no liability for injuries sustained by ticket holder while in
attendance at this event.
- Seattletixx(TM) shall not
be liable if the event producers make any changes to the event,
seating configuration, time, and/or date.
- E-Mail
- None of the Covered Parties
are responsible for any errors or delays in responding to an order
caused by an incorrect e-mail address provided by you or other
technical problems beyond their control.
- Entire agreement
- This Agreement, together
with any terms and conditions incorporated herein or referred to
herein, constitute the entire agreement between us relating to the
subject matter hereof, and supersedes any prior understanding or
agreement (whether oral or written) regarding the subject matter,
and may not be amended or modified except in writing or by making
such amendments or modifications available on this Site.
- Agreement acceptance
- Submitting an order online
or via fax indicates your AGREEMENT to these terms and conditions.
|
